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Terms & Conditions

Vine Auctioneers Ltd  ·  Company No. 11518164  ·  Last updated October 2026

These terms govern your use of the Vine Auctioneers website and participation in our auctions. By registering, bidding, buying or selling through Vine Auctioneers you agree to these terms. Please read them carefully.

1. About Us

Vine Auctioneers Ltd (company number 11518164) is registered in England and Wales. Address: 160 Kemp House, City Road, London EC1V 2NX. Email: info@vineauctioneers.co.uk. All auctions are conducted entirely online.

2. Auction Format & Right to Cancel

All sales are conducted by public auction. Under Schedule 3, paragraph 2(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the statutory 14-day cancellation right does not apply to goods sold at public auction where consumers have the opportunity to attend the auction in person. Vine Auctioneers offers viewing by appointment prior to each sale, details of which are published in the relevant sale information. By registering to bid, you confirm you have had the opportunity to attend and have accepted these terms.

3. Bidding

• All bidding is conducted online via this website, the-saleroom.com, i-bidder.com and liveauctioneers.com.
• You must register with the relevant platform and accept their terms before bidding.
• Commission (absentee) bids may be submitted by email to info@vineauctioneers.co.uk stating your maximum bid.
• All bids are binding. By placing a bid you agree to purchase the lot at the hammer price plus the applicable buyers premium.
• Vine Auctioneers reserves the right to refuse any bid or registration at its sole discretion.
• Vine Auctioneers acts as agent for the seller. The contract of sale is formed directly between buyer and seller upon the fall of the hammer.

4. Buyers Premium

A buyers premium is payable by the buyer on all lots, calculated as a percentage of the hammer price and inclusive of VAT where applicable. The applicable rate is clearly stated in the sale catalogue and on the relevant lot listing prior to bidding. By placing a bid you confirm you have noted and accept the buyers premium rate applicable to that sale. No further charges are added on top of the stated buyers premium.

5. Payment

• The accepted payment method is Bank Transfer (BACS) only.
• Full payment must be received within two business days of the sale date.
• Failure to pay within this period may result in the lot being re-offered for sale. The defaulting buyer will be held liable for any shortfall in the price achieved on re-sale, together with any associated costs and charges incurred by Vine Auctioneers.
• Vine Auctioneers does not accept cash, credit cards or cheques.

6. Risk, Packaging, Postage & Delivery

• Unless the lot description states otherwise, lots are sold on behalf of private sellers. Each lot is at the buyer’s risk from the fall of the hammer. While a lot remains in our possession awaiting payment, collection or despatch, Vine Auctioneers will look after it with reasonable care.
• Vine Auctioneers offers an optional in-house packing and posting service, charged separately. The service is provided on the terms set out in our Delivery & Postage Terms, which form part of these terms.
• Buyers may instead collect in person by prior arrangement, or arrange their own courier.
• International deliveries are quoted separately. Import duties, taxes and any customs charges are the sole responsibility of the buyer.
• Where a lot is sold by a trade seller, the buyer’s statutory rights relating to delivery and risk apply and are not affected by this section.

7. Condition & Description of Lots

Vine Auctioneers endeavours to describe all lots accurately. All lots are sold as seen and in the condition they are in at the time of sale. Buyers are strongly encouraged to arrange a viewing appointment before bidding. Catalogue descriptions are statements of opinion and do not constitute a warranty. Pre-owned and vintage items may exhibit wear and patina consistent with age and prior use. Nothing in these terms excludes or limits liability for fraudulent misdescription.

8. Selling & Consignment

• Sellers warrant that they hold legal title to any lot consigned and that it is free from third-party claims, charges or encumbrances.
• Sellers confirm that to the best of their knowledge the lot is genuine and not a counterfeit or forgery.
• Commission rates, reserves and all applicable charges will be agreed with the seller in writing prior to the sale.
• Vine Auctioneers reserves the right to withdraw any lot from sale at any time prior to the fall of the hammer.
• Sale proceeds, less agreed commission and any charges, will be remitted to the seller within a reasonable period following receipt of cleared funds from the buyer.

9. Limitation of Liability

Vine Auctioneers acts as agent for the seller in all transactions. The contract of sale is between buyer and seller directly. As agent, the total liability of Vine Auctioneers to any buyer or seller arising out of or in connection with any transaction shall not exceed the buyers premium actually received by Vine Auctioneers in respect of the relevant lot.

Nothing in these terms shall exclude or limit our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability which cannot lawfully be excluded or restricted under applicable English law. Subject to the above, Vine Auctioneers shall not be liable for any indirect, consequential or special loss, loss of profit, loss of opportunity or loss of data.

10. Privacy & Data Protection

Personal data collected by Vine Auctioneers is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We will not share your data with third parties except as necessary to conduct our auctions, to comply with legal obligations, or with your consent. You have the right to access, correct, restrict or request deletion of your personal data at any time by contacting info@vineauctioneers.co.uk.

11. Governing Law & Disputes

These terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales. Consumers may also be entitled to use an approved Alternative Dispute Resolution scheme.

12. Amendments

Vine Auctioneers reserves the right to amend these terms at any time. The version published on this website at the time of a transaction shall apply to that transaction.

13. Contact

Queries regarding these terms: info@vineauctioneers.co.uk  ·  Vine Auctioneers Ltd, 160 Kemp House, City Road, London EC1V 2NX, Company No. 11518164, England & Wales.

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Delivery & Postage Terms

Vine Auctioneers Ltd  ·  Company No. 11518164  ·  Last updated October 2026

Once you’ve paid for your item, there are three ways to get it home: collect it in person by appointment, use our packing and posting service, or book your own courier. Please read this page before paying for our packing and posting service, as these terms apply to it. They sit alongside our Terms & Conditions.

Your item after the sale

Unless the lot description says otherwise, items in our sales are sold on behalf of private sellers. As set out in our Terms & Conditions, each item is at the buyer’s risk from the fall of the hammer. While your item is with us awaiting payment, collection or posting, we look after it with reasonable care.

Where a lot is sold by a trade seller, your statutory rights relating to delivery and risk apply and are not affected by this page.

Our packing and posting service

What we do. We pack your item with reasonable care and skill, in packaging suitable for its type and value, and hand it to the carrier addressed to the address on your postage invoice.

What we don’t do. We are not the carrier. UK parcels are sent by Royal Mail Special Delivery Guaranteed (tracked, with a signature on delivery), and international parcels by UPS, under the carrier’s own terms. Your item travels at your risk.

Price. UK postage is a fixed £25 per item. International postage is quoted separately. The charge is shown on a separate postage invoice, which you can pay together with your item invoice in a single payment.

Timing. We post in a set post run, typically within 5 working days of receiving cleared payment for both invoices. We can only post items that have been paid for in full.

Your address. We send to the address on your invoice. Please check it carefully and tell us before paying if anything is wrong. Paying the postage invoice confirms that the address is correct. We cannot redirect a parcel once it has been sent.

Asking us to post. When you pay, please reply to your invoice email with “Please post my item”. This is your request for us to carry out the service straight away (see “Your right to cancel” below).

Cover and claims

Every parcel carries the carrier’s standard compensation. For UK parcels this is Royal Mail’s Special Delivery compensation of up to £750. Royal Mail does not pay compensation where a parcel contains watches or jewellery worth more than £2,500 in total, so items above that value should have enhanced cover, or be collected or sent by your own courier. International parcels carry UPS’s standard compensation under its own terms. Optional enhanced cover is available for 2.5% of the declared value (for example, £50 on an item declared at £2,000), arranged through a third-party insurer. Please ask for enhanced cover before you pay for postage. If your item is worth more than the cover in place, you may wish to arrange your own insurance, collect in person, or use your own courier.

If your item is lost or damaged in transit, we will make the claim on your behalf and pass on to you, in full, any compensation received. To help the claim succeed:

• Tell us within 48 hours of delivery if your parcel arrives damaged, and keep all the packaging, as carriers and insurers usually need to inspect it.
• Tell us if your parcel hasn’t arrived within 5 working days of posting (UK) or 10 working days (international).

Our responsibility

We are responsible for loss or damage caused by our failure to pack, label or post your item with reasonable care and skill. Nothing on this page affects your statutory rights.

Your right to cancel the packing and posting service

You have the right to cancel the packing and posting service within 14 days of agreeing to it, without giving a reason. To cancel, email info@vineauctioneers.co.uk with a clear statement that you wish to cancel. If you cancel before your item is posted, we will refund the postage charge within 14 days, and you can collect your item or arrange your own courier instead.

If you ask us to post your item straight away (by replying “Please post my item”), you acknowledge that once your item has been posted the service is fully performed and you can no longer cancel it. If you’d prefer us to wait until the 14 days have passed before posting, just let us know.

This right to cancel applies to the packing and posting service only, not to the item you bought at auction.

Collecting in person

Collection is available by appointment once your item invoice has been paid. Please contact us to arrange a time.

Using your own courier

You can book any courier you choose to collect from us once your item invoice has been paid. Please let us know the courier, the collection date and the booking reference. Once we hand your item to your courier, its carriage and any claim for loss or damage are between you and that courier.

International buyers

International parcels are sent by UPS. Import taxes, duties and any customs charges are the buyer’s responsibility and are payable to the carrier or customs authority on arrival.

Contact us

Vine Auctioneers Ltd, registered in England and Wales, company number 11518164.
160 Kemp House, City Road, London EC1V 2NX
Email: info@vineauctioneers.co.uk